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MPV and people carrier · 2009–2021 cars

Ford Tourneo Custom reliability

The Ford Tourneo Custom fails 19.3% of first MOT tests, 14% more MOT fails than the average car its age and mileage, based on 15,186 DVSA MOT tests from 2022 to 2024.

Below averageReliability score 37/100#33 of 49 mpv and people carriers

Checking a Ford Tourneo Custom before you buy?

first-time MOT fail rate (all cars: 28.4%)
19.3%
first-time MOT fail rate (all cars: 28.4%)
fails than cars of the same age and mileage
14% more
fails than cars of the same age and mileage
MOT tests analysed, 2022 to 2024
15,186
MOT tests analysed, 2022 to 2024
typical miles a year, from MOT readings
12,100
typical miles a year, from MOT readings

MOT fail rate by age

How the Ford Tourneo Custom ages

Each point is the share of Ford Tourneo Customs of that age that failed their MOT first time, against all cars of the same age.

0%6.3%12.5%18.8%25%3456Age at MOT (years)
Ford Tourneo CustomAll cars
Ford Tourneo Custom first-time MOT fail rate by age
Age at MOT (years)Ford Tourneo CustomAll cars
320.7%12.3%
417.2%14.1%
519.3%16.4%
617.1%19.1%

By year

The best and worst Ford Tourneo Custom years

2018 cars come out best and 2021 cars worst, once age and mileage are taken into account.

Ford Tourneo Custom MOT results by year of first registration
First registeredTestsFail rateAgainst same-age carsTypical mileage
2021 Tourneo Custom1,11821.8%47% more fails39,608
2020 Tourneo Custom4,23621.1%36% more fails42,338
2019 Tourneo Custom5,55217.5%4% more fails48,207
2018 Tourneo Custom3,76218.7%4% more fails53,375
201723216.8%19% fewer fails63,190

Common problems

What fails most on a Ford Tourneo Custom

Its weak spot is body, chassis and structure: 184% more fails there than cars of the same age and mileage.

Fail rate by area

  • Lights and electrics6.6%28% above avg
  • Windscreen, wipers and mirrors5.5%56% above avg
  • Tyres4.8%8% below avg
  • Brakes3.7%15% above avg
  • Body, chassis and structure2%184% above avg
  • Suspension1.9%12% below avg
  • Exhaust, emissions and leaks1.3%2% below avg
  • Seat belts and airbags0.7%83% above avg
  • Wheels0.4%46% above avg

Average for cars of the same age and mileage

Top MOT failures

  1. 1

    Wiper blade not clearing windscreen 3.24% of tests

    Wipers that do not clear the windscreen reduce visibility in rain, which is a safety risk, so replace them.

  2. 2

    Brake pads worn below 1.5mm 1.44% of tests

    Pads worn below 1.5mm lose stopping power and can damage discs, so replacement is needed before the car is driven.

  3. 3

    Tyre cut reaching ply or cords 1.21% of tests

    A cut reaching the ply or cords weakens the tyre and can cause a burst, so it must be replaced.

  4. 4

    CV joint boot split or insecure 1.05% of tests

    A split CV boot lets dirt in and grease out, so the joint wears and may need full replacement.

  5. 5

    Dipped beam headlamp not working 1.01% of tests

    A failed dipped beam makes it hard to see and be seen at night, so the lamp needs fixing before driving.

  6. 6

    Tyre pressure monitoring system faulty 0.86% of tests

    A faulty tyre pressure monitor cannot warn about low tyre pressure, so check tyres manually and have the fault diagnosed.

  7. 7

    Stop lamp not working 0.82% of tests

    A failed stop lamp means drivers behind cannot see when you brake, a safety risk that must be fixed.

  8. 8

    Headlamp aim set too low 0.81% of tests

    Headlamps aimed too low light the road poorly and reduce the driver's view ahead, especially at night.

Most common advisories

Not a fail yet, but worth pricing in: these show up on a Ford Tourneo Custom's MOT certificate most often.

  • Tyre worn close to legal limit7.45%
  • Brake pads wearing thin7.26%
  • Brake disc pitted or scored4.33%
  • Tyre slightly damaged or cracking3.65%
  • Brake discs showing some wear2.51%
  • Anti-roll bar linkage pin/bush worn2.09%

Before you buy

What to check on a used Ford Tourneo Custom

  1. 1

    Wiper blade not clearing windscreen

    Wipers that do not clear the windscreen reduce visibility in rain, which is a safety risk, so replace them.

  2. 2

    Brake pads worn below 1.5mm

    Pads worn below 1.5mm lose stopping power and can damage discs, so replacement is needed before the car is driven.

  3. 3

    Tyre cut reaching ply or cords

    A cut reaching the ply or cords weakens the tyre and can cause a burst, so it must be replaced.

  4. 4

    CV joint boot split or insecure

    A split CV boot lets dirt in and grease out, so the joint wears and may need full replacement.

  5. 5

    Every MOT since new

    Look for the faults above coming back year after year: it shows how the car has been looked after.

  6. 6

    The mileage record

    A typical Ford Tourneo Custom covers about 12,100 miles a year. A big gap or a drop between MOTs is a warning sign.

  7. 7

    Finance, stolen and write-off

    The records the MOT can't show. A Full Check (£9.99) covers all three before you hand over any money.

Fuel types tested

  • Diesel99.6%
  • Hybrid0.4%

Most common colours

Silver, Black, Grey, Blue, White

Average engine size: 2.0 litres.

Compare

How the Ford Tourneo Custom compares with its rivals

Ford Tourneo Custom against similar models
ModelFail rateAgainst same-age cars
Toyota Prius+16.1%41% fewer MOT fails than the average car its age
Toyota Previa44%about average for its age
Renault Megane Scenic41.4%10% more MOT fails than the average car its age
Ford Tourneo Custom19.3%14% more MOT fails than the average car its age
Chevrolet Orlando40.6%18% more MOT fails than the average car its age
Citroën Grand C4 Picasso50.5%29% more MOT fails than the average car its age
Peugeot Rifter18.9%56% more MOT fails than the average car its age

Every mpv and people carrier ranked in the mpv and people carrier reliability index, or all Ford models.

Questions

Ford Tourneo Custom questions, answered

Is the Ford Tourneo Custom reliable?

On MOT results, the Ford Tourneo Custom is below average: it fails 19.3% of first MOT tests, 14% more MOT fails than the average car its age and mileage. It ranks 33 of 49 mpv and people carrier models in our index.

What fails most on a Ford Tourneo Custom MOT?

The most common MOT failures on the Ford Tourneo Custom are wiper blade not clearing windscreen (3.24% of tests), brake pads worn below 1.5mm (1.44% of tests), tyre cut reaching ply or cords (1.21% of tests). By area, lights and electrics fails 6.6% of its tests.

Which Ford Tourneo Custom year is the most reliable?

Among years with 1,000+ tests, 2018 cars do best (4% more MOT fails than the average car its age) and 2021 cars do worst (47% more MOT fails than the average car its age).

How many miles does a Ford Tourneo Custom do a year?

A typical Ford Tourneo Custom covers about 12,100 miles a year, from the mileage recorded at its MOTs. Check the car you're looking at against that with a free mileage check.

How do I check a Ford Tourneo Custom before I buy it?

Enter its registration for a free check of its MOT history, mileage, ULEZ status and tax. Before you pay, a Full Check (£9.99) shows outstanding finance, stolen and write-off records.

Source: DVSA anonymised MOT test results, 2022 to 2024, class 4 vehicles aged 3 to 25, normal tests only. How we compare like with like: our methodology.

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